How It Works

MrsGrocery.com Thunder Bay
Place your orderSTEP 1

Place Your Order.

Send us your shopping list, your preferred store or stores, and your options.

We do the shoppingSTEP 2

We Do The Shopping.

We will visit any store in the area. Items big or small, in few or plenty.

Items arriveSTEP 3

Items Arrive.

Your complete list is accurately fulfilled and delivered to your door.

Payment at the doorSTEP 4

Payment At Door.

Service is $10.00 and 10% of your shopping bill(s).

Frequently Asked Questions

How specific do I need to be on my grocery list?

Because we want to be 100% accurate with your order, we ask that you be as specific as possible. Use remarks when necessary to describe your best choice.

Will you substitute items that may not be available?

Yes, unless you specify otherwise, our personal shoppers will make substitutions.

Can I shop for relatives if I live in another city?

Certainly, as long as the person for whom you are shopping lives within one of our delivery areas. MrsGrocery.com will contact you to arrange payment.

What if I receive the wrong item?

We provide all store receipts, so you may return the item to the store. If the mistake is ours, we will make it right by returning or exchanging the product for you.

How do I pay for my order?

When your groceries arrive you may pay by cash, debit or credit card. We accept Visa and MasterCard. Select payment type when you place your order.

What if I need products from a second store?

No problem. We will shop any store in Thunder Bay and surrounding areas. Extra stops are $5.00 each.

How do personal shoppers pick meat, produce, and other fresh foods?

Our personal shoppers choose fresh foods as if they were shopping for themselves. We know food and will deliver quality choices.

Do I need to be home to receive my order?

Unless other arrangements have been made, someone must be home to receive the order and pay for the groceries and service. A re-delivery fee may apply if nobody is available.

Are there any other fees?

An additional $20.00 fee may apply when an order needs to be re-delivered because the customer was unavailable for the original delivery time.

Grocery delivery Thunder Bay